{"id":6200,"date":"2021-12-23T11:43:07","date_gmt":"2021-12-23T03:43:07","guid":{"rendered":"https:\/\/zoomax.com\/?p=6200"},"modified":"2021-12-23T11:43:07","modified_gmt":"2021-12-23T03:43:07","slug":"after-sales-service-feedback","status":"publish","type":"post","link":"https:\/\/zoomax.com\/de\/after-sales-service-feedback\/","title":{"rendered":"R\u00fcckmeldungen zum Kundendienst"},"content":{"rendered":"<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/zoomax.com\/wp-content\/uploads\/2021\/12\/after-sales-service-min.png\" alt=\"\" class=\"wp-image-6202\"\/><\/figure><\/div>\n\n\n\n<p>It can be ticklish to deal with a product issue. When it comes to electronic consumer products, even the top brands face problems with quality control. As a buyer, the support from the manufacturer matters a lot. For the low vision community, the service should cover the needs fully.<\/p>\n\n\n\n<p>As a brand for special needs, it&#8217;s our responsibility to get all customers covered. When our customers meet an after-sales problem, there is nothing to worry about. Zoomax always backs the users and provides as much help as we can. Together with the local distributors, we aim at 100% satisfaction of customers.<\/p>\n\n\n\n<p>Below are two after-sales service feedback from Zoomax low vision unit users.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Hi Stella, the suggestion seemed to work. The butterfly is fully charged and working. Please thank the I t department for figuring that out. That made my wife very happy. Also a big thanks to you for taking of things in a very timely manner.<\/p><p>Have a great day, and again, thanks a lot<\/p><cite>Frank C., User of Zoomax Butterfly, 3.5-in Handheld Electronic Video Magnifier<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Once again, I want to express my appreciation to you for all your assistance during the past month in getting my delivery problem resolved. I wish that all online sellers were as responsive and helpful as you have been to me. Best wishes to you and your family for a happy holiday season.<\/p><cite>Anthony G., User of <a href=\"https:\/\/zoomax.com\/de\/low-vision-products\/12-inch-portable-video-magnifier-snow-12.html\/\" data-type=\"page\" data-id=\"363\">Zoomax Snow 12, 12-in Portable Electronic Video Magnifier <\/a><\/cite><\/blockquote>\n\n\n\n<p>For any feedback to share with us, please contact your salesperson, or leave us a message <a href=\"https:\/\/zoomax.com\/de\/contact-us.html\/\" data-type=\"page\" data-id=\"448\">hier<\/a>. We are looking forward to hearing from you!<\/p>","protected":false},"excerpt":{"rendered":"<p>Sehen Sie sich das Feedback des Zoomax-Kundendienstes an! Von zwei Benutzern der Zoomax Butterfly 3.5 und Snow 12 Videolupe.<\/p>","protected":false},"author":1,"featured_media":6202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[36],"tags":[53],"class_list":["post-6200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-review-and-testimonials","tag-snow-12"],"_links":{"self":[{"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/posts\/6200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/comments?post=6200"}],"version-history":[{"count":0,"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/posts\/6200\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zoomax.com\/de\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/media?parent=6200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/categories?post=6200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zoomax.com\/de\/wp-json\/wp\/v2\/tags?post=6200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}