ABOUT US
“There is an email saved in my mailbox for 16 years. That email was one of the most significant factors that shaped Zoomax’s belief.
The email was sent by Susan, who is legally blind. She told me, ‘Vincent, you never know how much better I can read something around me now! God, I hope I had the ZOOMAX Snow electronic video magnifier when the macular degeneration occurred years ago. Thank you for providing such a wonderful visual device. This electronic video magnifier has truly changed my life, allowing me to regain the joy of reading independently.’
Susan inspired me and the Zoomax team over a decade. The awareness of making customers happy and living with a clearer vision has been deeply planted in our hearts and minds. Everyone in the team clearly understands Zoomax should and will be dedicated to professionalism, efficiency, and innovation—all for delivering top-tier low vision aids and electronic video magnifier solutions to those in need.”
Since 2007, Zoomax has been committed to developing assistive technology for people with vision impairments.
Zoomax worldwide sales and service network have covered over 80 countries and 1000 cities.
There are over 30 engineers work in Zoomax who are dedicated in creating the best visual-aid product for our valuable users.
Professionalism
Customers’ demand and feedback are always the most important base when we start our work. Everything Zoomax people have been doing is for one goal: to fulfill customers’ expectations and offer the people with vision loss conditions the most helpful low vision aids. We design each electronic video magnifier and low vision aid with user scenarios in mind, ensuring every product meets the real needs of visually impaired users, for instance, the high-quality portable low vision aids for macular degeneration turn out to be definitely helpful in our users’ daily life.
Efficiency
To make sure customers enjoy the best service experience, Zoomax people regard customers’ inquiries as the first thing in the daily work. Thus, customers are ensured to receive our reply and resolution promptly. Over the years, the internal service procedure has been consistently optimized to catch up the pace of the customer need—whether they are asking about the functions of our electronic video magnifier or seeking guidance on choosing the right low vision aids for their conditions.
Innovation
Zoomax knows how innovative low vision aids and electronic video magnifier products positively impact customer’s life. The passion for exploring new assistive technology has been empowering us moving forward. With more than 30 engineers and technical experts working in our independent lab, Zoomax presents low vision aids and electronic video magnifier devices with high-end tech and serious consideration. Our R&D team continuously upgrades high-tech electronic video magnifiers for the visually impaired to enhance user experience and accessibility.
“As a leading company in the industry, Zoomax works with hundreds of distributors in over 80 countries in the world. Up to date, a million low-vision users have been empowered to be self-reliant and self-assured by using Zoomax low vision aids and electronic video magnifiers to enhance their vision.
Looking ahead, Zoomax will be devoted to being the best friend for our business partners, the most trusted supplier for our clients, and the most innovative high-tech visual aids company—committed to delivering reliable low vision aids and cutting-edge electronic video magnifier products that transform lives.”
— From Dr. Vincent Lee, Zoomax President
Zoomax (USA) Inc.
Local Low Vision Aids & Electronic Video Magnifier Solutions in MA, the United States
Established in 2018, Zoomax (USA) Inc. is a wholly owned subsidiary of Zoomax Technology Co., Limited, a pioneering brand dedicated to designing and delivering high-quality low vision aids and electronic video magnifier devices that empower visually impaired individuals to live more independent and fulfilling lives. Our company serves as a vital hub for sales, customer support, and localized services tailored exclusively to customers across the USA and its territories, ensuring that every user gains access to reliable low vision aids and responsive assistance when they need it most.
At Zoomax (USA) Inc., we take pride in offering comprehensive local services that set us apart in the assistive technology industry, with a focus on convenience and customer satisfaction. Unlike remote service models, we provide local shipping for low vision aids that ensures fast delivery, eliminating long wait times for our valued customers who rely on electronic video magnifier devices for daily tasks like reading, working, and engaging with their surroundings. Complementing our swift shipping, we also offer local after-sales repair for electronic video magnifier units, with a team of trained technicians ready to diagnose and fix issues efficiently—so our users never have to be without their essential low vision aids for extended periods.
To further enhance accessibility, we have built a robust network of dozens of authorized distributors spread across the United States. These physical retail and service locations allow users to experience our low vision aids and electronic video magnifier products firsthand: they can test different models, adjust settings to match their unique vision needs, and receive personalized guidance from knowledgeable staff to select the perfect low vision aid that fits their lifestyle. Whether you are living with macular degeneration, glaucoma, or other vision-impairing conditions, visiting a local Zoomax distributor ensures you make an informed choice and enjoy all the thoughtful services we have curated for the US market.
For inquiries originating from the USA region, please send an email to info@zoomaxusa.com, and our dedicated sales team will address your questions promptly—whether you are a low vision user seeking advice on electronic video magnifier features, a distributor interested in partnering with us, or a healthcare professional looking to recommend trusted low vision aids to your patients. Our customer support team is well-versed in all aspects of our products, from the technical specifications of portable electronic video magnifier for daily use to the warranty details of our advanced low vision aids for macular degeneration, ensuring you receive accurate and helpful information every time.
For those who prefer to explore our offerings online, www.zoomaxusa.com is your one-stop resource for all product information related to Zoomax’s low vision aids and electronic video magnifier devices. The website features detailed product descriptions, high-resolution images, user testimonials, and helpful guides to help you understand how each low vision aid can transform your daily life. Whether you are browsing from the comfort of your home or researching options on the go, zoomaxusa.com makes it easy to access all the details you need to choose the right electronic video magnifier or low vision aid for your specific requirements.
As a subsidiary committed to serving the US market, Zoomax (USA) Inc. combines the global expertise and innovative technology of Zoomax Technology Co., Limited with the advantages of local service, ensuring that every customer across the nation receives not just top-tier low vision aids and electronic video magnifier products, but also the support and care they deserve to thrive with confidence.